Privacy policy

Last Updated: February 27, 2026

Sandy Whisperz Embroidery LLC ("Sandy Whisperz," "Company," "we," "our," or "us") values
your privacy and is committed to protecting your personal information. This Privacy Policy
explains how we collect, use, share, and safeguard your information when you visit our website,
place an order, create designs, or interact with our services (collectively, the "Services").
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not
agree, please discontinue use of our Services.
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated revision date. Continued use of our Services after changes are posted
constitutes acceptance of those changes.

Information We Collect

We may collect information in three primary ways:
• Information you provide directly
• Information collected automatically
• Information received from third parties
These categories may be combined.

Information You Provide

You may voluntarily provide personal information, including:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Account login information
• Order details
• Messages, inquiries, or support requests
• Custom artwork, logos, images, text, or other design content
Any designs or content you upload may be stored on our systems to fulfill your order and
provide our Services.
If you share designs publicly or through shared links, others may be able to view that content.

Information Collected Automatically

When you use our website, we may automatically collect certain technical and usage
information, such as:
• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Date and time of access
• Order activity
• Interaction with features
This information helps us operate and improve our Services.

Information from Third Parties

We may receive information from:
• Payment processors
• Shipping carriers
• Analytics providers
• Advertising partners
• Social media platforms (if you interact with us there)

How We Use Your Information

We use information for legitimate business purposes, including:

Providing Services
• Processing and fulfilling orders
• Delivering products
• Managing your account
• Providing customer support
• Saving and storing your designs
• Responding to inquiries

Improving Our Services
• Analyzing website usage
• Improving website performance
• Enhancing user experience
• Developing new features

Communication
• Sending order confirmations
• Providing customer service updates
• Sending service-related notifications
• Sending marketing communications (if you opt in)

Marketing and Advertising
We may send promotional messages via:
• Email
• SMS (with consent)
• Digital advertising platforms
You may opt out at any time.

Security and Legal Protection
We may use information to:
• Detect fraud
• Prevent abuse
• Protect our business
• Enforce our terms
• Comply with legal obligations

How We Share Information

We do not sell your personal information.
We may share information with trusted third parties, including:

Service Providers
Companies that help us operate our business, such as:
• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Marketing services
• Customer service tools
These providers may only use your information to perform services for us.

Legal Requirements
We may disclose information if required by:
• Law
• Court order
• Subpoena
• Government request
Or to protect our rights, customers, or property.

Business Transfers
If Sandy Whisperz Embroidery LLC is sold, merged, or transferred, customer information may be included as part of that transaction.

Aggregated Information
We may share anonymous, non-identifiable data for analytics or business purposes.

Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Keep you logged in
• Improve performance
• Analyze traffic
• Deliver advertising
You can disable cookies in your browser settings, but some features may not function properly.

Advertising and Analytics
We may use third-party services such as:
• Google Analytics
• Meta / Facebook Ads
• Google Ads
These services may use cookies or tracking technologies.
You can opt out of certain advertising through:
https://www.aboutads.info
https://www.networkadvertising.org

Your Choices and Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Delete your information
• Opt out of marketing communications
You may unsubscribe from marketing emails using the unsubscribe link.
You may opt out of SMS messages by replying STOP.
We may still send transactional messages related to orders.

International Users
Our business operates in the United States.
If you access our Services from outside the United States, your information may be transferred
to and processed in the United States.
By using our Services, you consent to this transfer.

State Privacy Rights
Certain U.S. states may grant additional privacy rights.
Depending on your location, you may have the right to:
• Request access to your data
• Request deletion
• Request correction
• Opt out of targeted advertising
We will comply with applicable laws.

Children's Privacy
Our Services are not intended for children under 13.
We do not knowingly collect information from children under 13.
If we discover such information, we will delete it.

Third Party Websites
Our website may link to external websites.
We are not responsible for their privacy practices.
Please review their policies separately.

Data Security
We use reasonable administrative, technical, and physical safeguards to protect your
information.
However, no system is completely secure.
You use our Services at your own risk.
You are responsible for protecting your account credentials.

Data Retention
We retain information as long as necessary to:
• Fulfill orders
• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
We may retain anonymous data indefinitely.

Requests for Access or Deletion
You may request access, correction, or deletion of your personal information by contacting us.
We may verify your identity before fulfilling requests.
We may retain certain information as required by law.

Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page.

Contact Information
Sandy Whisperz Embroidery LLC
Florida, United States
Email: sandywhisperz@gmail.com
Phone: 407-832-8745